Repeat & Save
What you need, when you need it!
Take the stress out of shopping for pet supplies with Repeat & Save - our flexible, money saving subscription service designed to make life simpler for you and your pet.
Why Repeat & Save?
Keeping your pet happy and healthy shouldn't mean juggling shopping lists or worrying about running out of essentials. With Repeat & Save, your pet's favourites, including food, treats and litter will arrive at your door just when you need them. And with exclusive savings on eligible items, you'll save money while you save time.
Flexible, Tailored to You
Your routine can change – and your subscription should too. With Repeat & Save, you're always in control:
- Add or remove items from upcoming orders at any time – no need to commit to the same basket every time.
- Include 'ship once' purchases with your next subscription delivery – ideal for adding extras like a dog bed or a new toy without placing a separate order.
- Change your delivery frequency or select specific next order dates based on your needs.
- Skip an item or your entire order easily if you're stocked up or heading away.
- Manage everything from your account in just a few clicks.
How It Works
- 1. Choose your favourites – Look for the Repeat & Save option while browsing.
- 2. Set your preferences – Select how often and how many of each product you would like delivered.
- 3. We'll handle the rest – Sit back and relax as your pet's essentials arrive like clockwork.
Exclusive Savings
With Repeat & Save, you'll enjoy discounts on a wide selection of eligible products - and you'll never pay more than the current site price at the time of dispatch.
Frequently Asked Questions
Getting Started
Select the "Repeat & Save" option on any eligible product, add the items to the basket and proceed to checkout. Select the quantity required and choose how often you'd like it delivered.
You'll need a Petplanet account to place a Repeat & Save order. This allows you to manage, track, and update your orders easily. Signing up only takes a minute – plus you'll get access to exclusive offers and discounts.
Sign up here
Managing Your Subscription
Yes! You can add or remove items, update quantities, and even include one-time purchases with your next scheduled order.
You can choose your next delivery date and adjust how often you receive each item at any time from your account.
No problem – you can skip individual items or your entire order from your account settings.
Absolutely. We'll send you a reminder email 7 days before your Repeat & Save order is due to be processed, giving you plenty of time to make changes. You can cancel your subscription, or skip an item / order anytime up to 5 days before it's set to be processed. It's all in your hands.
Yes! You can have different Repeat & Save orders going to different addresses. Just log into your account to manage your delivery details.
Payments & Pricing
Simply sign in to your Repeat & Save account page – you'll be able to update your payment details there. We accept debit and credit cards, PayPal, Google Pay, and Apple Pay.
You'll only be charged when your order is processed, this can be up to 5 days before we ship your order.
The price you pay is based on the current Repeat & Save selling price at the time your order is processed. If the product happens to be on promotion, the lower price will be applied automatically. If not, the standard price will apply.
As part of the Repeat & Save order validation process, a temporary charge of 1p may appear on your card. This is a standard check to confirm your payment method is active. Don't worry - it's refunded in full within three - five days.
You can use loyalty points towards your Repeat & Save orders. Just log in, view your upcoming order, and apply your points. However, points aren't earned on Repeat & Save items, as they're already priced competitively.
Shipping & Notifications
We'll send you a reminder email 7 days before your order is due to ship. Once it's been processed, you'll receive a confirmation email - followed by a dispatch email with full tracking details as soon as it leaves our warehouse.
If an item in your Repeat & Save order isn't available, we may send a similar product to avoid any gaps in your pet's routine. If a suitable replacement isn't available, we'll let you know and remove the item from your subscription.
Due to the timing of the processing of Repeat & Save orders we are currently only able to offer standard delivery on Repeat & Save orders. We will keep this option in mind and review the system to see if we can add this service to make it more convenient to our customers.